Contractor Payment & Processing Guide

All individuals providing services through the Company do so as independent subcontractors.

This means:

• You are NOT an employee
• You are NOT on payroll
• You do NOT receive employee benefits
• You invoice the Company based on completed and approved work

Hotel-based work follows a bi-weekly reporting period.

However, payment is NOT released based on calendar dates.

Payments are issued only after:

• The Company receives payment from the hotel or janitorial client

The Company supports ONLY the following payment methods:

You cannot be paid until your payment details are properly registered.

Please complete the official Payment Information Form provided by the Company.

Payment is based on completed and approved assignments and does not constitute a salary or wage. No guaranteed income, minimum compensation, or fixed payment schedule is provided.

The Company follows a bi-weekly cutoff for timesheet submission; however, payment release is not immediate. Timesheets and total hours are reviewed, verified, and processed by the Company's accounting team, which may take up to one (1) week following the cutoff. Payment is generally issued in the subsequent week, subject to client remittance, banking timelines, and operational processing. This timeline is an estimate only and does not constitute a guaranteed payment date.

The Contractor acknowledges that the Company’s ability to issue payment depends on receiving payment from its clients. Payment timing may vary due to client remittance, approval processes, banking timelines, or operational factors.

In the event of delayed, partial, or non-payment by a client, contractor payment may be correspondingly delayed or adjusted. The Contractor agrees that such circumstances are outside the Company’s control and do not constitute a breach, provided the Company processes payable amounts in good faith based on funds received.

• The Subcontractor must accurately submit Time-In / Time-Out (TITO) records through the designated platform.
• Server-recorded UTC timestamps are authoritative. Corrections require valid justification.
• Coarse location data or simple verification methods (checkbox or typed name) may be required for audit and client verification purposes.

For questions about your payment status, payment information updates, or general inquiries:

• All payments are processed in Canadian Dollars (CAD)
• Bi-weekly reporting period for hotel-based work
• Payment released only after client payment received
• No payroll deductions (CPP, EI, income tax)
• Subcontractor responsible for all tax reporting to CRA
• Keep records of all work completed and payments received