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Contractor Payment & Processing Guide

Version v2.0 | Last Updated: January 24, 2026

All individuals providing services through Workforce Connect do so strictly as independent subcontractors, not as employees. This guide outlines your work status, payment structure, and important policies.

1. Work Status (Independent Subcontractor)

All individuals providing services through Workforce Connect do so as independent subcontractors.

This means:

  • You are NOT an employee
  • You are NOT on payroll
  • You do NOT receive employee benefits
  • You invoice Workforce Connect based on completed and approved work

Because of this:

  • NO CPP deductions
  • NO EI deductions
  • NO income tax deductions

You are fully responsible for declaring your income and paying all applicable taxes to the Canada Revenue Agency (CRA).

2. Pay Cycle & Release Timing

Hotel-based work follows a bi-weekly reporting period.

However, payment is NOT released based on calendar dates.

Payments are issued only after:

  • Workforce Connect receives payment from the hotel or janitorial client

Payment timing may vary depending on:

  • Client accounting schedules
  • Bank settlement timelines
  • Holidays
  • System maintenance or operational delays

Once client funds are received and cleared, your payment will be processed and released immediately. For transparency, proof of client payment may be requested for verification.

3. Payment Methods

Workforce Connect supports ONLY the following payment methods:

A. Direct Deposit (EFT)

  • Requires a valid void cheque

B. Interac E-Transfer

  • Subject to bank-imposed sending limits

C. Company Cheque

  • Available only to GTA-based subcontractors

4. Payment Information Requirements

You cannot be paid until your payment details are properly registered.

Please complete the official Payment Information Form provided by Workforce Connect.

Incorrect or missing payment information will result in payment delays.

5. No Guaranteed Payment Date

The Subcontractor understands and agrees that:

  • There is NO guaranteed pay date
  • Payment release depends entirely on Client remittance
  • Workforce Connect is not responsible for delays caused by Clients or banking institutions

6. Timekeeping & Verification (TITO)

  • The Subcontractor must accurately submit Time-In / Time-Out (TITO) records through the Workforce Connect platform.
  • Server-recorded UTC timestamps are authoritative. Corrections require valid justification.
  • Coarse location data or simple verification methods (checkbox or typed name) may be required for audit and client verification purposes.

Falsification of time records may result in immediate termination of access to the platform.

7. Who to Contact

For questions about your payment status, payment information updates, or general inquiries:

Workforce Connect Payroll & Support

payroll@wfconnect.org
(416) 555-0100

8. Accounting Rules Summary

  • All payments are processed in Canadian Dollars (CAD)
  • Bi-weekly reporting period for hotel-based work
  • Payment released only after client payment received
  • No payroll deductions (CPP, EI, income tax)
  • Subcontractor responsible for all tax reporting to CRA
  • T4A tax slips issued annually for payments over $500
  • Keep records of all work completed and payments received